Change log
Date/Time | Your Name | Server/System | Notes (changes and/or exact error message) |
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8/25/15 11 a.m. | Dani | Dev | install files uploaded |
8/25 10:30ish | Steve | INDD | Reopened connection to Smart Mover service |
8/25 | Steve | INDD server | INDD and Smart Mover Manager added to login items |
8/25 1:50ish | Dani | Prod/Elvis | stop and start |
8/25 2ish | Dani | Prod/Elvis | re-commented usageRights section of assetinfo file |
8/25 3:55 | Dani | Dev/Elvis | shows two active users. Why? |
8/25 4ish | Dani | Prod/Enterprise | tweaks to English language resource file and email notification templates |
8/25 5ish | Dani | Dev/Elvis | server stopped and quit |
8/26 12ish | Ben/Bert | INDD and Prod servers | hardware reboot |
8/26 2ish | Dani | Dev/Elvis | server started again |
8/26 2:15ish | Bert | Smart Connection | HoteldelCoronado: Unable to save attached data to file (S1001) |
8/26 2:45ish | Dani | Solr | Apache down. Restarted. Reindexed. |
8/26 2:50ish | Dani | Woodwing admin/InDesign Server | Health check returns: [ERROR]
InDesign Server: http://10.0.0.13:18385 The getprodinfo.js script failed: Uncaught JavaScript exception: File Access: Could not create file for writing: /Volumes/WebEdit/products.xml TIP: Please check the following for all configurations made at the InDesign Servers maintenance page: The complete package of Smart Connection plug-ins must be installed at your InDesign Server installation. The Enterprise Server should have HTTP access through configured URL (and port) and InDesign Server should run and listen to it. Both InDesign Server version and Smart Connection plug-ins version needs to be CS6, CC9.2 or CC2014. The plug-ins must be registered using the activation file (WWActivate.xml). See also Admin Guide about how to install and configure CS Editor and InDesign Server. |
8/26 5ish | Bert | Smart Connection | Can't change status on Palopo. Error: Unable to save attached data to file (S1001) |
8/27 9:20ish | Dani | Prod/DataHD | volume permissions changed to read/write for staff and everyone using Finder |
8/27 9:30ish | Dani | WoodWing admin | added Permanent Art issue to HOTELS brand |
8/27 10ish | Bert | Enterprise | H1510 Technology dossier doesn’t show up in search for issue dossiers. Solr index cleared and re-done. Minutes later, same problem with global update. |
8/27 all day | Dani | Dev Elvis | “warning: It seems the server was not shutdown properly last time.” on Dev Elvis client login |
8/27 3ish | Michelle and Brittney | Smart Connection | lose their connection to Elvis and are prompted to re-login. Currently no mechanism for them to do so. |
8/27 4ish | Aysling | Prod | remounts webEdit folder, which was not properly unmounted before server reboot. (Details now in troubleshooting wiki page.) |
8/27 5ish | Steve | Prod/Elvis | H1510_tech search does not return proper results but browse indicates files exist |
8/28 | Dani | Dev/Wiki | added Slack integration extension |
8/28 3 pm | Dani | WoodWing admin | removed permanent version from image statuses: Image Send to Corrections, Image Approved, Image Conversion to web formats, Image Conversion to print format, FryPDF |
8/31 all day | Dani | Dev server | installing Git, configuring SSH, attempting to install monit |
9/1 1:25 | Dani | WW Admin | added article laid out status and layout approved routing to HOTELS brand |
9/1 1:50 pm | Dani | Dev WW Admin | enabled Drupal 7 plugin for field testing |
9/1 5:30 pm | Steve | Prod | Turned off Wifi on Production Mac Mini |
9/2/15 5:30 pm | Steve | Prod | Turned logging on and then off to test |
9/3 9:15 am | Dani | Elvis permissions | Michelle, Steve V, Brittney and Design Freelancer to standard licenses |
9/3 5 pm | Dani | Prod | added background to CS web (change to wwsettings.xml file and new image in assets folder) |
9/3 6:30 pm | Steve | Prod & Dev | Changed session.gc_maxlifetime value of /usr/local/php54/php.ini file to 86400 in order to stop Elvis logout problem. Restarted Apache on both servers. |
9/4 10:17 am | Steve | Prod Elvis | Began import of Spare/Plate Archives 1 into Elvis. |
9/9 11:17 am | Dani | WW admin | HIO brand brought into alignment with HOTELS brand; HIO and HOTELS statuses reordered |
9/9 4:17 pm | Dani | WW admin | Plate brand refined and made workable for training on 9/21 |
9/9 4:45 pm | Dani | Smart Mover Manager | Duplicated existing images-to-ads procedure to make articles uploaded by recipe editor into recipes |
9/10 3:30 pm | Dani | Elvis | Updated rules per Bill's suggestions; created rule for admins to have access to everything; moved Plate directories out of archives and deleted Plate from archives (all Plate content now in Plate folder); imported Plate 2015 content (missing from first import) |
9/14 3:20 pm | Dani | WW admin | Created statuses: "Image: Reference NOT FOR PUBLICATION" and "Recipe Include in Packet" in Plate brand |
9/14 5:20 pm | Dani | Prod | Solr started |
9/14 3:20 pm | Dani | WW admin | Created statuses for web and print recipes |
9/16 10:20 pm | Steve | Dev Server | Installed MySQL Workbench, worked in DB to finalize packet query |
9/17 4:06 pm | Steve | Dev Server | Finalized PacketMakerV1 for emailing packets to Plate team |
9/18/15 10:55 am | Steve | Prod Server | Installed PacketMakerV1 on Prod |
9/18/15 11:05 am | Steve | Prod Server | Installed MySQL Workbench on Prod |
9/22/15 45 pm | Dani | WW admin | changes to Plate workflow |
9/21/15 4 pm | Dani | Prod Server | Stopped and started Elvis; taxonomy pane commented out of custom-assetinfo |
9/23/15 1 pm | Dani | WW admin | Created brands for CarneTec, CarneTec Brasil, and Meatingplace |
9/24/15 11 am | Dani | WW admin | Added additional categories to Plate and reordered |
9/30/15 1:30 pm | Steve | Prod | Export DB for local testing. Left on desktop "packetmakerv2.sql" |
10/1/15 9:30 pm | Steve | Prod | Restart Elvis server. Quit and Restart Elvis Server App. Restart Elvis Server. Copy all var/tmp to "Var temp backup" on desktop. Delete by dragging to trash 2,000 plus sess files in var/tmp. |
10/2/15 1:45 pm | Steve | Prod | Stop and Start Elvis server bc Bert reported no access and Elvis was throwing a "Unable to connect to server Cause: Server communication probllem error". Restart fixed, but cause unknown. |
10/6/15 | Dani | Dev | Added new extension to mediawiki installation as part of quest to post Tarbell demo video. |
10/8/15 | Dani | GoDaddy | added redirects for mtg-enterprise.com and mtg-elvis.com |
10/6/15 | Dani | Dev | Added new extension to mediawiki installation for LDAP. |
10/13/15 10:30 am | Dani | Prod | installed GoToMeeting client for Terri's troubleshooting |
10/13/15 11:30 am | Dani | INDD server | installed GoToMeeting client for Terri's troubleshooting |
10/14/15 3:00 pm | Dani | INDD server | deleted PDFtoFTP SmartMover process; imported previously exported version (from 10/13) to replace it |
10/15/15 11:00 am | Dani | INDD server | added new fonts for H1511 |
10/19/15 10:00 am | Dani | Prod | removed around 1400 session files from tmp folder; no users logged in during this process |
10/19/15 11:00 am | Dani | Dev | created wiki for dev team. (Two installations in different directories, not the traditional wiki-family setup.) Set $wgGroupPermissions['*']['createaccount'] to true for the time being.
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10/19/15 11:00 am | Dani | Dev | Enabled Renameuser extension on MTG wiki |
10/19/15 3:00 pm | Dani | Wurlie | Uploaded new htaccess file with base definition to specify html directory; manually removed references to .html pages from within main directory files |
10/21/15 7:05 pm | Steve | Dev | Installed TeamViewer app for remote access for consultant to install Monit on Dev Server |
10/21/15 11:35 pm | Steve | Prod | Restart Apache |
10/22/15 9:00 am | Dani | Prod | manually deleted 64-byte session files from tmp |
10/30/15 3:00 pm | Dani | Prod | added allAirClientUsersHaveUserZone=false to config.properties.txt
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10/30/15 3:30 pm | Dani | Prod | added gc_maxlifetime=28800 to /Library/Server/Web/Config/php/php.ini
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11/2/15 12 pm | Dani | Prod | added bmp support to extension map in configserver.php |
11/6/15 12:45 am | Steve | Dev | Turned off Elvis server, left Enterprise running. |
11/9/15 12:16 am | Steve | Prod | set gxmaxlifetime value of /usr/local/php54/php.ini to 28800. Restarted apache. |
11/11/15 2:00 pm | Dani | wiki | language extension bundle installed; Translate configured |
11/11/15 2:30 pm | Dani | Prod | started and indexed Solr, opened Elvis server app, Elvis server stop and start, box reboot using wiki checklist, test login to Content Station and Elvis, test checkout/in via Smart Connection |
11/16/15 4:45 pm | Dani | INDD server | killed stuck INDD server process |
11/16/15 4:45 pm | Dani | Prod | restarted Solr; Health Check still isn't finding it, but it appears to work |
11/17/15 10:21 am | Dani | INDD | added Revista font family for PL1601; no users in Plate layouts at the time |
11/19/15 10:15 am | Dani | WW admin | created "No Delete for Art" access profile and applied it to the artgroup for all brands |
11/19/15 1:30 pm | Dani and Ben | Prod | dropped Prod box; D went through startup checklist, B will investigate in logs (Solr is now showing up in Health Check again, so there's that) |
11/24/15 8:39 am | Steve | Prod | stopped time machine backup at 2.5 of 3.5 TB because server was too slow. Enabled logging, reverted .xml template changes from yesterday. Was able to log in and use CS after these chagnes. |
11/24/15 9:38 am | Dani | Prod | commented out Meatingplace brand and remnants of Plate brand in componentdefs.xml to fix Content Station outage. Problem was components defined outside of brand tags. (Plate brand tags commented out.) |
11/24/15 2:50 pm | Dani | Prod Elvis | activated WW enterprise import plugin |
11/24/15 4:15 pm | Dani | Prod | changed unnecessarily alarming S1055 error message to "Please check your password for typos and try again." because that's what it means in English (in enUS.xml resource file)...and as long as I was in there I cleaned up a bunch of run-on sentences |
11/25/15 10:15 am | Dani | WW admin | added translation statuses for CarneTec and CarneTec Brasil brands |
11/25/15 10:15 am | Steve | Dev | installed Lingon X for testing server monitioring. Uninstalled because of lack of email notifications. |
11/25/15 7:15 pm | Steve | INDD | Pulled Smart Mover Processes from TimeMachine for 11/5/15 and replace the folder at llibary/application support/SmartMoverServiceSupport/SmartMoverProcesses.Edited dropbox process so that WW and HOTELS brands would be included in that process. Others still need to be added. |
11/25/15 7:15 pm | Steve | Prod | Turned on low-level logging for Enterprise. |
11/26/15 10:15 am | Steve | INDD & Elvis | Created WW folder on Elvis; uploaded 5 MadMax Jpgs; created madmax dossier on WW brand in CS; Ran SmartMover for DropBoxImageWorkflow; downloaded, edited and uploaded. Photos are in JPG format, and the history works the way it should. |
11/30/15 7:15 am | Steve | Prod | Turned OFF low-level logging for Enterprise. Too processor-intensive, especially when combined with Time Machine backup. |
11/30/15 9:25 am | Dani | WW admin | Patrick Parmigiani set to Portuguese in Users |
11/30/15 11:25 am | Steve | SmartMover | Added new smartmover PDFMoverHIO2 so that HIO PDFs could be created and uploaded into Enterprise. |
11/30/15 3:40 pm | Dani | SmartMover | Expanded query for images to ads mover to include all brands and all image draft statuses. |
12/1/15 1:50 pm | Dani | Dev | Installed and activated new Elvis license. |
12/1/15 2:10 pm | Dani | SmartMover | Smart Mover Manager crash while exporting processes. Restarted service, restarted manager, reconnected to service. |
12/1/15 8:10 pm | Steve | INDD and Prod | Turned off PDFMover SmartMovers, changed name of HIO Print Channel to "Print", tested PDFSave and SGLPlus and PDFs are being created for HIO and HOTELS. Print channel is the key, and is noted on line 82 on pdfsave config.php. Deleted HIO folders from PDF Mover and emptied trash. |
12/3/15 8:10 pm | Steve | Dev, Prod, INDD | Made a new dropbox smart mover for WW brand; installed PostGres server on Dev (no effect); added photos to prod Elvis, ran dropbox routine, worked perfectly with versioning etc; downloaded all Elvis log files from Prod sent to Aysling. |
12/7/15 9:12 am | Dani | Prod | Elvis stop and start |
12/7/15 7:01 pm | Steve | Prod | Use Elvis admin tool to make a backup of Elvis (message: "backup succeeded"); Check to see that TimeMachine backed up (it had); Add 1449505748___hotdemodata.zip to Elvis Server/Elvis Data/hotDataBackup; stop Elvis server; Start Elvis server so it can run that .zip script. Does not appear to have solved the problem. |
12/8/15 7:35 pm | Steve | Prod | Install pgadmin3.app on prod; backed up Elvis; checked time machine—latest back up 7:00 pm; ran REINDEX INDEX query in Elvis DB and it seems to have solved the problem. |
12/9/15 11:15 am | Dani | Smart Mover | Activated Dropbox Movers and created an IFTTT recipe for notifications for each brand |
12/21/15 11:15 am | Dani | Dev SQL | Dev Elvis server on, deleted 400+ DPF columns from smart_objects table using "Alter table" in workbench, removed all HOTELS (publication=2) objects from smart_objects using DELETE * FROM Enterprise.smart_objects WHERE publication=2; , reindexed Solr, then deleted HOTELS brand. Added Web brand. Dev Elvis server back off.
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12/21/15 1:00 pm | Dani | Dev | Enabled DEBUG and restarted Apache |
12/22/15 9:30 am | Dani | Nagios droplet | Powered down to create snapshot, then installed PostreSQL, libdbi-perl, libmysqlclient-dev, libperl-dev, libssl-dev, freeradius, ldap-utils, gave project back to CJ at that point |
12/22/15 11:15 am | Dani | Solr | Reindexed |
12/22/15 3:15 pm | Dani | INDD server | Killed hung server process three times |
1/3/16 6:10 pm | Dani | Enterprise admin panels | re-indexed Solr per Aysling ticket 2920 |
1/10/16 9:10 am | Steve | When changing state to create PDF, "error storing document to server. Undefined PDF Style: [FryPDF] | Rebooted Apache; Rebooted Elvis; Health check OK; test from Dev OK; Changed connection protocol on EditDev drive from SMB to AFP. No success as of 11:55 am. As of 7:55pm, changed value on line 693 of configserver.php from "new Feature( 'CreatePagePDFOnProduce' , '[FryPDF]’ )” to new Feature( 'CreatePagePDFOnProduce' , 'FryPDF’ )”. Fixed. |
1/12/16 1:10 pm | Dani | Prod | restarted Tomcat |
1/12/16 2:10 pm | Dani | INDD | Exported new backup copies of the Smart Movers. Rebuilt the CarneTec dropbox process, which had emptied itself. |
1/13/16 8:45 am | Dani | INDD | Added Bebas font for H1601 |
1/13/16 2:45 pm | Dani | Enterprise Admin | Added some typography permissions to No Delete and Staff access profiles |
1/14/16 10:25 am | Dani | wiki | Updated download file for Content Station installation; new users will get build 300, as build 153 wouldn't install on Katie's new machine yesterday |
1/14/16 4:40 pm | Dani | Enterprise admin | Created new access profile to give Plate staff access to bold and italics; they've sworn to only use their powers for good. Updated user authorizations for Plate. |
1/15/16 10:00 am | Dani | INDD server | Health Check reports "getprodinfo.js script failed: InDesign Server does not respond." Two server processes running in INDD server. Killed both. On respawn, system is fine. |
1/19/16 10:00 am | Steve | Enterprise Admin | Manually deactivated Shirleen's access with the Deactivate checkbox in Woodwing Admin web interface. |
1/20/2016 2:40 pm | Steve and Dani | Prod | Elvis unavailable via client and Smart Connection (though admin page and install page were both fine). App server status on investigation in Prod: "initializing." After several minutes, quit app and restarted it, whereupon it immediately switched to "running" status Within 10 minutes, Elvis became available once more. Solr possibly also down? (HC unable to get version number). |
1/21/2016 4:00 pm | Dani | WW Admin | Removed automatic routing on CarneTec Layout Approved; Brittney was getting an error message about routing conflicts when she tried to do a batch property change on everything but the cover from C1601 |
1/25/2016 2:30 pm | Dani | Dev, INDD boxes | Disabled Spotlight indexing with sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist (It was already disabled on Prod?)
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1/26/2016 3:20 pm | Dani | Dev box | Installed and registered Little Snitch. Rebooted and flashed PRAM. Had to force-quit a catalina exe file. MySQL server will not start. |
1/27/2016 2:30 pm | Dani | Dev | chmod log files within /usr/local/mysql and chown -R that directory. Ultimately got MySQL server and wikis online by commenting out the alter table Enterprise lines in /etc/my.conf |
2/1/2016 2:30 pm | Dani | INDD server | Smart Mover manager stuck; killed; killed service; restarted service; unable to restart Manager |
2/1/2016 3:30 pm | Dani | Dev | installed TimeMachineEditor; testing setting that generates backups when inactive |
2/1/2016 4:20 pm | Dani | Prod | connected Headless plug |
2/1/2016 4:50 pm | Dani | Prod | Elvis stop/start |
2/1/2016 5:10 pm | Dani | Dev | Disabled Time Machine and TimeMachineEditor. Ran script to turn off Spotlight (with questionable success). |
2/1/2016 8:10 pm | Steve | INDD | Restart INDD server and SmartMover because SmartMover was hung. |
2/2/2016 9:05 am | Dani | Dev | Reboot |
2/2/2016 9:45 am | Dani | INDD | Rebuilt HOTELS Dropbox process and reimported CarneTec; both emptied themselves of all tasks for no apparent reason |
2/2/2016 4:15 pm | Dani | WW | Added editorial groups to other brands as appropriate, following the resolution of Tom's drag-and-drop image issue. Gave each all-all-no delete. |
2/3/2016 4:15 pm | Dani | Dev | CCC installed and scheduled to run at 2 a.m. Backing up entire Macintosh HD to DataHD/CCC |
2/5/2016 4:15 pm | Steve | Prod | Ran SQL scripts to delete old drupal integrations; impolrted drupal taxonomy and forms; deleted unnecessary forms; updated componentdefs.xml and then removed becuase CS did not want to load; turned off spotlight using standard command line command found in this wiki; reinstalled SGL+ in admin interface; ran /Library/Tomcat/bin/startup.sh; turned off time machine in system prefs; |
2/8/2016 11:10 am | Dani | Dev | new componentDefs.xml file; unplugged Elvis and Solr from admin panels to avoid nuisance errors |
2/9/2016 1:40 pm | Dani | INDD | force-quit com.apple.prefs.backup.remoteservice; turned off Time Machine; uploaded Faith and Glory and Santelia fonts for PL1603 |
2/9/2016 2:30 pm | Dani | INDD | ran load mds command; added backup directory to privacy in Spotlight prefs; unloaded mds again |
2/9/2016 3:15 pm | Jitendra | Dev | installed Nagios plugin |
2/9/2016 3:25 pm | Dani | INDD | Unmounted TimeMachineBackup volumes; location services off (under Privacy) in system prefs |