How to update author’s profile as an Administrator of PlateOnline

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Revision as of 20:37, 6 March 2019 by Steve (Talk | contribs)

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From the content page: http://plateonline.com/admin/content, go to Author's column
Click the name of the author
System will then redirect you to User's account
Get (copy) User's email address and head on to Intranet
Check the user’s membership profile by clicking Technical support tab
Put in (paste) the copied email address in the box and hit Search
Look for user’s Profile Update under PlateOnline.com Stats
If user’s last recorded profile update is beyond 365 days, that means that user profile is not updated.
Go back to PlateOnline User's account page
Click on My Profile tab, check user details, make sure that all fields are filled out and hit Submit.
You will then be prompted by the system that your changes have been saved successfully.
User’s account is now all set and is updated.

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