Change log

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Revision as of 17:58, 4 March 2016 by Dani (Talk | contribs) (reboot and component defs changes for Andre)

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Date/Time Your Name Server/System Notes (changes and/or exact error message)
8/25/15 11 a.m. Dani Dev install files uploaded
8/25 10:30ish Steve INDD Reopened connection to Smart Mover service
8/25 Steve INDD server INDD and Smart Mover Manager added to login items
8/25 1:50ish Dani Prod/Elvis stop and start
8/25 2ish Dani Prod/Elvis re-commented usageRights section of assetinfo file
8/25 3:55 Dani Dev/Elvis shows two active users. Why?
8/25 4ish Dani Prod/Enterprise tweaks to English language resource file and email notification templates
8/25 5ish Dani Dev/Elvis server stopped and quit
8/26 12ish Ben/Bert INDD and Prod servers hardware reboot
8/26 2ish Dani Dev/Elvis server started again
8/26 2:15ish Bert Smart Connection HoteldelCoronado: Unable to save attached data to file (S1001)
8/26 2:45ish Dani Solr Apache down. Restarted. Reindexed.
8/26 2:50ish Dani Woodwing admin/InDesign Server Health check returns: [ERROR]

InDesign Server: http://10.0.0.13:18385

The getprodinfo.js script failed: Uncaught JavaScript exception: File Access: Could not create file for writing: /Volumes/WebEdit/products.xml TIP: Please check the following for all configurations made at the InDesign Servers maintenance page: The complete package of Smart Connection plug-ins must be installed at your InDesign Server installation. The Enterprise Server should have HTTP access through configured URL (and port) and InDesign Server should run and listen to it. Both InDesign Server version and Smart Connection plug-ins version needs to be CS6, CC9.2 or CC2014. The plug-ins must be registered using the activation file (WWActivate.xml). See also Admin Guide about how to install and configure CS Editor and InDesign Server.

8/26 5ish Bert Smart Connection Can't change status on Palopo. Error: Unable to save attached data to file (S1001)
8/27 9:20ish Dani Prod/DataHD volume permissions changed to read/write for staff and everyone using Finder
8/27 9:30ish Dani WoodWing admin added Permanent Art issue to HOTELS brand
8/27 10ish Bert Enterprise H1510 Technology dossier doesn’t show up in search for issue dossiers. Solr index cleared and re-done. Minutes later, same problem with global update.
8/27 all day Dani Dev Elvis “warning: It seems the server was not shutdown properly last time.” on Dev Elvis client login
8/27 3ish Michelle and Brittney Smart Connection lose their connection to Elvis and are prompted to re-login. Currently no mechanism for them to do so.
8/27 4ish Aysling Prod remounts webEdit folder, which was not properly unmounted before server reboot. (Details now in troubleshooting wiki page.)
8/27 5ish Steve Prod/Elvis H1510_tech search does not return proper results but browse indicates files exist
8/28 Dani Dev/Wiki added Slack integration extension
8/28 3 pm Dani WoodWing admin removed permanent version from image statuses: Image Send to Corrections, Image Approved, Image Conversion to web formats, Image Conversion to print format, FryPDF
8/31 all day Dani Dev server installing Git, configuring SSH, attempting to install monit
9/1 1:25 Dani WW Admin added article laid out status and layout approved routing to HOTELS brand
9/1 1:50 pm Dani Dev WW Admin enabled Drupal 7 plugin for field testing
9/1 5:30 pm Steve Prod Turned off Wifi on Production Mac Mini
9/2/15 5:30 pm Steve Prod Turned logging on and then off to test
9/3 9:15 am Dani Elvis permissions Michelle, Steve V, Brittney and Design Freelancer to standard licenses
9/3 5 pm Dani Prod added background to CS web (change to wwsettings.xml file and new image in assets folder)
9/3 6:30 pm Steve Prod & Dev Changed session.gc_maxlifetime value of /usr/local/php54/php.ini file to 86400 in order to stop Elvis logout problem. Restarted Apache on both servers.
9/4 10:17 am Steve Prod Elvis Began import of Spare/Plate Archives 1 into Elvis.
9/9 11:17 am Dani WW admin HIO brand brought into alignment with HOTELS brand; HIO and HOTELS statuses reordered
9/9 4:17 pm Dani WW admin Plate brand refined and made workable for training on 9/21
9/9 4:45 pm Dani Smart Mover Manager Duplicated existing images-to-ads procedure to make articles uploaded by recipe editor into recipes
9/10 3:30 pm Dani Elvis Updated rules per Bill's suggestions; created rule for admins to have access to everything; moved Plate directories out of archives and deleted Plate from archives (all Plate content now in Plate folder); imported Plate 2015 content (missing from first import)
9/14 3:20 pm Dani WW admin Created statuses: "Image: Reference NOT FOR PUBLICATION" and "Recipe Include in Packet" in Plate brand
9/14 5:20 pm Dani Prod Solr started
9/14 3:20 pm Dani WW admin Created statuses for web and print recipes
9/16 10:20 pm Steve Dev Server Installed MySQL Workbench, worked in DB to finalize packet query
9/17 4:06 pm Steve Dev Server Finalized PacketMakerV1 for emailing packets to Plate team
9/18/15 10:55 am Steve Prod Server Installed PacketMakerV1 on Prod
9/18/15 11:05 am Steve Prod Server Installed MySQL Workbench on Prod
9/22/15 45 pm Dani WW admin changes to Plate workflow
9/21/15 4 pm Dani Prod Server Stopped and started Elvis; taxonomy pane commented out of custom-assetinfo
9/23/15 1 pm Dani WW admin Created brands for CarneTec, CarneTec Brasil, and Meatingplace
9/24/15 11 am Dani WW admin Added additional categories to Plate and reordered
9/30/15 1:30 pm Steve Prod Export DB for local testing. Left on desktop "packetmakerv2.sql"
10/1/15 9:30 pm Steve Prod Restart Elvis server. Quit and Restart Elvis Server App. Restart Elvis Server. Copy all var/tmp to "Var temp backup" on desktop. Delete by dragging to trash 2,000 plus sess files in var/tmp.
10/2/15 1:45 pm Steve Prod Stop and Start Elvis server bc Bert reported no access and Elvis was throwing a "Unable to connect to server Cause: Server communication probllem error". Restart fixed, but cause unknown.
10/6/15 Dani Dev Added new extension to mediawiki installation as part of quest to post Tarbell demo video.
10/8/15 Dani GoDaddy added redirects for mtg-enterprise.com and mtg-elvis.com
10/6/15 Dani Dev Added new extension to mediawiki installation for LDAP.
10/13/15 10:30 am Dani Prod installed GoToMeeting client for Terri's troubleshooting
10/13/15 11:30 am Dani INDD server installed GoToMeeting client for Terri's troubleshooting
10/14/15 3:00 pm Dani INDD server deleted PDFtoFTP SmartMover process; imported previously exported version (from 10/13) to replace it
10/15/15 11:00 am Dani INDD server added new fonts for H1511
10/19/15 10:00 am Dani Prod removed around 1400 session files from tmp folder; no users logged in during this process
10/19/15 11:00 am Dani Dev created wiki for dev team. (Two installations in different directories, not the traditional wiki-family setup.) Set $wgGroupPermissions['*']['createaccount'] to true for the time being.
10/19/15 11:00 am Dani Dev Enabled Renameuser extension on MTG wiki
10/19/15 3:00 pm Dani Wurlie Uploaded new htaccess file with base definition to specify html directory; manually removed references to .html pages from within main directory files
10/21/15 7:05 pm Steve Dev Installed TeamViewer app for remote access for consultant to install Monit on Dev Server
10/21/15 11:35 pm Steve Prod Restart Apache
10/22/15 9:00 am Dani Prod manually deleted 64-byte session files from tmp
10/30/15 3:00 pm Dani Prod added allAirClientUsersHaveUserZone=false to config.properties.txt
10/30/15 3:30 pm Dani Prod added gc_maxlifetime=28800 to /Library/Server/Web/Config/php/php.ini
11/2/15 12 pm Dani Prod added bmp support to extension map in configserver.php
11/6/15 12:45 am Steve Dev Turned off Elvis server, left Enterprise running.
11/9/15 12:16 am Steve Prod set gxmaxlifetime value of /usr/local/php54/php.ini to 28800. Restarted apache.
11/11/15 2:00 pm Dani wiki language extension bundle installed; Translate configured
11/11/15 2:30 pm Dani Prod started and indexed Solr, opened Elvis server app, Elvis server stop and start, box reboot using wiki checklist, test login to Content Station and Elvis, test checkout/in via Smart Connection
11/16/15 4:45 pm Dani INDD server killed stuck INDD server process
11/16/15 4:45 pm Dani Prod restarted Solr; Health Check still isn't finding it, but it appears to work
11/17/15 10:21 am Dani INDD added Revista font family for PL1601; no users in Plate layouts at the time
11/19/15 10:15 am Dani WW admin created "No Delete for Art" access profile and applied it to the artgroup for all brands
11/19/15 1:30 pm Dani and Ben Prod dropped Prod box; D went through startup checklist, B will investigate in logs (Solr is now showing up in Health Check again, so there's that)
11/24/15 8:39 am Steve Prod stopped time machine backup at 2.5 of 3.5 TB because server was too slow. Enabled logging, reverted .xml template changes from yesterday. Was able to log in and use CS after these chagnes.
11/24/15 9:38 am Dani Prod commented out Meatingplace brand and remnants of Plate brand in componentdefs.xml to fix Content Station outage. Problem was components defined outside of brand tags. (Plate brand tags commented out.)
11/24/15 2:50 pm Dani Prod Elvis activated WW enterprise import plugin
11/24/15 4:15 pm Dani Prod changed unnecessarily alarming S1055 error message to "Please check your password for typos and try again." because that's what it means in English (in enUS.xml resource file)...and as long as I was in there I cleaned up a bunch of run-on sentences
11/25/15 10:15 am Dani WW admin added translation statuses for CarneTec and CarneTec Brasil brands
11/25/15 10:15 am Steve Dev installed Lingon X for testing server monitioring. Uninstalled because of lack of email notifications.
11/25/15 7:15 pm Steve INDD Pulled Smart Mover Processes from TimeMachine for 11/5/15 and replace the folder at llibary/application support/SmartMoverServiceSupport/SmartMoverProcesses.Edited dropbox process so that WW and HOTELS brands would be included in that process. Others still need to be added.
11/25/15 7:15 pm Steve Prod Turned on low-level logging for Enterprise.
11/26/15 10:15 am Steve INDD & Elvis Created WW folder on Elvis; uploaded 5 MadMax Jpgs; created madmax dossier on WW brand in CS; Ran SmartMover for DropBoxImageWorkflow; downloaded, edited and uploaded. Photos are in JPG format, and the history works the way it should.
11/30/15 7:15 am Steve Prod Turned OFF low-level logging for Enterprise. Too processor-intensive, especially when combined with Time Machine backup.
11/30/15 9:25 am Dani WW admin Patrick Parmigiani set to Portuguese in Users
11/30/15 11:25 am Steve SmartMover Added new smartmover PDFMoverHIO2 so that HIO PDFs could be created and uploaded into Enterprise.
11/30/15 3:40 pm Dani SmartMover Expanded query for images to ads mover to include all brands and all image draft statuses.
12/1/15 1:50 pm Dani Dev Installed and activated new Elvis license.
12/1/15 2:10 pm Dani SmartMover Smart Mover Manager crash while exporting processes. Restarted service, restarted manager, reconnected to service.
12/1/15 8:10 pm Steve INDD and Prod Turned off PDFMover SmartMovers, changed name of HIO Print Channel to "Print", tested PDFSave and SGLPlus and PDFs are being created for HIO and HOTELS. Print channel is the key, and is noted on line 82 on pdfsave config.php. Deleted HIO folders from PDF Mover and emptied trash.
12/3/15 8:10 pm Steve Dev, Prod, INDD Made a new dropbox smart mover for WW brand; installed PostGres server on Dev (no effect); added photos to prod Elvis, ran dropbox routine, worked perfectly with versioning etc; downloaded all Elvis log files from Prod sent to Aysling.
12/7/15 9:12 am Dani Prod Elvis stop and start
12/7/15 7:01 pm Steve Prod Use Elvis admin tool to make a backup of Elvis (message: "backup succeeded"); Check to see that TimeMachine backed up (it had); Add 1449505748___hotdemodata.zip to Elvis Server/Elvis Data/hotDataBackup; stop Elvis server; Start Elvis server so it can run that .zip script. Does not appear to have solved the problem.
12/8/15 7:35 pm Steve Prod Install pgadmin3.app on prod; backed up Elvis; checked time machine—latest back up 7:00 pm; ran REINDEX INDEX query in Elvis DB and it seems to have solved the problem.
12/9/15 11:15 am Dani Smart Mover Activated Dropbox Movers and created an IFTTT recipe for notifications for each brand
12/21/15 11:15 am Dani Dev SQL Dev Elvis server on, deleted 400+ DPF columns from smart_objects table using "Alter table" in workbench, removed all HOTELS (publication=2) objects from smart_objects using DELETE * FROM Enterprise.smart_objects WHERE publication=2;, reindexed Solr, then deleted HOTELS brand. Added Web brand. Dev Elvis server back off.
12/21/15 1:00 pm Dani Dev Enabled DEBUG and restarted Apache
12/22/15 9:30 am Dani Nagios droplet Powered down to create snapshot, then installed PostreSQL, libdbi-perl, libmysqlclient-dev, libperl-dev, libssl-dev, freeradius, ldap-utils, gave project back to CJ at that point
12/22/15 11:15 am Dani Solr Reindexed
12/22/15 3:15 pm Dani INDD server Killed hung server process three times
1/3/16 6:10 pm Dani Enterprise admin panels re-indexed Solr per Aysling ticket 2920
1/10/16 9:10 am Steve When changing state to create PDF, "error storing document to server. Undefined PDF Style: [FryPDF] Rebooted Apache; Rebooted Elvis; Health check OK; test from Dev OK; Changed connection protocol on EditDev drive from SMB to AFP. No success as of 11:55 am. As of 7:55pm, changed value on line 693 of configserver.php from "new Feature( 'CreatePagePDFOnProduce' , '[FryPDF]’ )” to new Feature( 'CreatePagePDFOnProduce' , 'FryPDF’ )”. Fixed.
1/12/16 1:10 pm Dani Prod restarted Tomcat
1/12/16 2:10 pm Dani INDD Exported new backup copies of the Smart Movers. Rebuilt the CarneTec dropbox process, which had emptied itself.
1/13/16 8:45 am Dani INDD Added Bebas font for H1601
1/13/16 2:45 pm Dani Enterprise Admin Added some typography permissions to No Delete and Staff access profiles
1/14/16 10:25 am Dani wiki Updated download file for Content Station installation; new users will get build 300, as build 153 wouldn't install on Katie's new machine yesterday
1/14/16 4:40 pm Dani Enterprise admin Created new access profile to give Plate staff access to bold and italics; they've sworn to only use their powers for good. Updated user authorizations for Plate.
1/15/16 10:00 am Dani INDD server Health Check reports "getprodinfo.js script failed: InDesign Server does not respond." Two server processes running in INDD server. Killed both. On respawn, system is fine.
1/19/16 10:00 am Steve Enterprise Admin Manually deactivated Shirleen's access with the Deactivate checkbox in Woodwing Admin web interface.
1/20/2016 2:40 pm Steve and Dani Prod Elvis unavailable via client and Smart Connection (though admin page and install page were both fine). App server status on investigation in Prod: "initializing." After several minutes, quit app and restarted it, whereupon it immediately switched to "running" status Within 10 minutes, Elvis became available once more. Solr possibly also down? (HC unable to get version number).
1/21/2016 4:00 pm Dani WW Admin Removed automatic routing on CarneTec Layout Approved; Brittney was getting an error message about routing conflicts when she tried to do a batch property change on everything but the cover from C1601
1/25/2016 2:30 pm Dani Dev, INDD boxes Disabled Spotlight indexing with sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist (It was already disabled on Prod?)
1/26/2016 3:20 pm Dani Dev box Installed and registered Little Snitch. Rebooted and flashed PRAM. Had to force-quit a catalina exe file. MySQL server will not start.
1/27/2016 2:30 pm Dani Dev chmod log files within /usr/local/mysql and chown -R that directory. Ultimately got MySQL server and wikis online by commenting out the alter table Enterprise lines in /etc/my.conf
2/1/2016 2:30 pm Dani INDD server Smart Mover manager stuck; killed; killed service; restarted service; unable to restart Manager
2/1/2016 3:30 pm Dani Dev installed TimeMachineEditor; testing setting that generates backups when inactive
2/1/2016 4:20 pm Dani Prod connected Headless plug
2/1/2016 4:50 pm Dani Prod Elvis stop/start
2/1/2016 5:10 pm Dani Dev Disabled Time Machine and TimeMachineEditor. Ran script to turn off Spotlight (with questionable success).
2/1/2016 8:10 pm Steve INDD Restart INDD server and SmartMover because SmartMover was hung.
2/2/2016 9:05 am Dani Dev Reboot
2/2/2016 9:45 am Dani INDD Rebuilt HOTELS Dropbox process and reimported CarneTec; both emptied themselves of all tasks for no apparent reason
2/2/2016 4:15 pm Dani WW Added editorial groups to other brands as appropriate, following the resolution of Tom's drag-and-drop image issue. Gave each all-all-no delete.
2/3/2016 4:15 pm Dani Dev CCC installed and scheduled to run at 2 a.m. Backing up entire Macintosh HD to DataHD/CCC
2/5/2016 4:15 pm Steve Prod Ran SQL scripts to delete old drupal integrations; impolrted drupal taxonomy and forms; deleted unnecessary forms; updated componentdefs.xml and then removed becuase CS did not want to load; turned off spotlight using standard command line command found in this wiki; reinstalled SGL+ in admin interface; ran /Library/Tomcat/bin/startup.sh; turned off time machine in system prefs;
2/8/2016 11:10 am Dani Dev new componentDefs.xml file; unplugged Elvis and Solr from admin panels to avoid nuisance errors
2/9/2016 1:40 pm Dani INDD force-quit com.apple.prefs.backup.remoteservice; turned off Time Machine; uploaded Faith and Glory and Santelia fonts for PL1603
2/9/2016 2:30 pm Dani INDD ran load mds command; added backup directory to privacy in Spotlight prefs; unloaded mds again
2/9/2016 3:15 pm Jitendra Dev installed Nagios plugin
2/9/2016 3:25 pm Dani INDD Unmounted TimeMachineBackup volumes; location services off (under Privacy) in system prefs
2/10/2016 1:53 pm Dani WW Changed base access profile for editteamplate to "Plate Staff" in Plate brand to solve problem Liz was having where she was unable to select fonts and styles in the InCopy Character panel
2/10/2016 7:53 pm Steve INDD Restarted and killed spotlight for good measure. Time Machine popped up as a disk, I unmounted it.
2/10/2016 7:53 pm Steve Prod Restarted after putting new componentdefs.xml file in it.
2/11/2016 10:30 am Dani Prod Put brackets around FryPDF in line 693 of configserver.php on Prod (/Library/WebServer/Documents/Enterprise/config/configserver.php), put brackets around name of FryPDF job options file
2/17/2016 10:00 am Dani WW admin Fixed Bert's issue with S1001 error on HIO1603 images (MTG ticket 649587) by removing the permanent version on the Image Approved status for the HIO brand
2/17/2016 10:00 am Dani INDD Killed stuck INDD Server process (MTG ticket 478473)
2/17/2016 2:15 pm Dani INDD Killed stuck INDD Server process
2/17/2016 2:28 pm Dani INDD Killed stuck INDD Server process
2/17/2016 2:31 pm Dani INDD Turned off all automatic update checking/downloads via System Prefs—>App Store
2/17/2016 2:55 pm Dani INDD Killed stuck INDD Server process
2/17/2016 3:40 pm Dani INDD Killed stuck INDD Server process
2/19/2016 10:50 am Dani INDD Removed GTAssist and all versions of GTM; emptied trash
2/19/2016 10:52 am Dani Prod Disabled GTM auto-updates; removed all versions. GTAssist not installed on this box. Did not empty trash.
2/19/2016 10:55 am Dani Dev Quit and uninstalled GTAssist. GTM not installed on this box.
2/21/2016 10:55 am Steve Prod Changed prod php.ini to have error reporting on in order to see trouble with Twitter integration (lines 478, 106,108,116 and 118 in usr/local/php54/php.ini). Restarted apache on prod. Still not seeing error messages on twitter plugin. NOTE: saw no changes so I reversed thse at 1:14 pm INTERESTING NOTE: When php errors were enabled, INDD SC displayed an error dialog box most likely in reference to the inability to write to the Enterprise server—the message was incomplete, so it wasn't too much help.
2/19/2016 10:55 am Steve Prod Turned off error logging.
2/22/2016 9:28 am Dani INDD Installed Brandon Printed fonts for INDD server
2/23/2016 6:28 am Steve INDD Restarted INDD server app. Crashed overnight? PDF jobs queued in INDD job page in Woodwing admin started right up after INDD was actually running.
2/27/2016 12:03 pm Steve Dev and Prod Installed Publish Form Template script at https://edit.chicago.mtgmediagroup.com/Enterprise/server/admin/CheckAndRemoveUnusedDrupalTableColumn.php. Backed up DBs. Testing.
2/27/2016 1:36:03 pm Steve Prod Installed Publish Form Template script at https://edit.chicago.mtgmediagroup.com/Enterprise/server/admin/CheckAndRemoveUnusedDrupalTableColumn.php. Backed up DBs. Delted tables. Tested CS, dossier, article, web article creation. All good.
2/29/2016 9am Dani INDD Killed stuck Mover (HOTELS Dropbox). Quit SM Manager. Restarted service and logged Manager back in.
2/29/2016 2 pm Dani wiki Updated wwsettings.xml to include port number
3/1/2016 3:45 pm Dani INDD Deleted Kahlo Decorative and Valeria Script Two fonts from INDD folder and system folder; deleted INDD .lst file in fonts folder, repaired disk permissions, all fonts copied from INDD folder to /Library/Fonts; rebooted box; restarted SM service and reconnected; reconnected to WebEdit and CCCBackup
3/4/2016 11:45 am Dani Dev restarted
3/4/2016 11:45 am Dani Prod added caption components for COL and BOL in componentdefs