Smart Connection - Revision history

Dani: video fix

2017-07-21T17:54:18Z

video fix

2017-01-17T21:50:23Z

2017-01-17T21:49:37Z

added browse and filter info per Laura's training

2016-12-01T23:20:19Z

video for text box solution

2016-03-22T16:31:10Z

‎Elvis "photo removed" error

2015-12-07T15:43:34Z

2015-09-04T16:07:00Z

‎Checking out a file for editing

2015-08-31T19:21:47Z

added credential error solution and art category tag

2015-08-26T17:50:18Z

added link to layout creation

2015-08-20T20:08:37Z

added info about checkin

@@ Line 44: / Line 44: @@
 You can, however, access that copy if you hold down the command (⌘) key while clicking into the lower box, as demonstrated below:
-<htmlet>textboxes</htmlet>
+[[File:Textboxes.mp4|frameless|1280px]]
 ==Elvis credential error==

@@ Line 2: / Line 2: @@
 Smart Connection is essential for [[layout#creating a layout|creating a layout]].
 Once logged in, the Smart Connection panel (available via Window—>Smart Connection) allows easy access to your inbox, a search tool and a browse function available from the dropdown in the upper left corner, next to the refresh button. Colored boxes indicate a file's current [[statuses|status]].
 ==Browsing tips and tricks==

@@ Line 3: / Line 3: @@
 Smart Connection is essential for [[layout#creating a layout|creating a layout]].
 Once logged in, the Smart Connection panel (available via Window—>Smart Connection) allows easy access to your inbox, a search tool and a browse function available from the dropdown in the upper left corner, next to the refresh button. Colored boxes indicate a file's current [[statuses|status]].
 [[File:smartconnection.jpg]]
 As in [[Content Station]]. the pencil icon indicates which item(s) your account currently has checked out for editing, and the "In Use By" column shows who else has content checked out. Note that InCopy users will need to check out each [[article]] individually to edit its contents.

← Older revision		Revision as of 23:20, 1 December 2016
Line 20:		Line 20:

	If you don't wish to save the changes you've made, select Smart Connection—>Abort Checkout.		If you don't wish to save the changes you've made, select Smart Connection—>Abort Checkout.
		+
		+	==Editing stacked text boxes==
		+	In some layouts, text boxes may be placed over text boxes, which can make it difficult to edit the contents of the lower box.
		+
		+	You can, however, access that copy if you hold down the command (⌘) key while clicking into the lower box, as demonstrated below:
		+	<htmlet>textboxes</htmlet>

	==Elvis credential error==		==Elvis credential error==

@@ Line 29: / Line 29: @@
-==Elvis "photo removed" error==
+=="Photo removed" error==
 Sometimes when opening a layout in INDD, Adobe Indesign will present an error box with messages within it that say things like "Image 'Image name' on page x was removed."
-When you see this, it means one of two  things: either Elvis server has gone down, or your network connection went down briefly while opening the document.
-Try this first: Close. Make sure you’re logged into Elvis. Reopen.
+When you see this, it means one of three things: either Elvis server has gone down, your connection went down briefly while opening the document, or your session expired (almost certainly because you forgot to log out and left INDD open for a long period of time). The latter two options are more likely.
-Try this second: Reach out to Dani or open a support ticket (or a slack) so we can check the Elvis server and reboot it.
 [[Category:Art Department]]

@@ Line 27: / Line 27: @@
 #Smart Connection—>Log in
 #Check in that file
 [[Category:Art Department]]

@@ Line 8: / Line 8: @@
 [[File:smartconnection.jpg]]
-As in [[Content Station]]. the pencil icon indicates which item(s) your account currently has checked out for editing, and the "In Use By" column shows who else has content checked out.
+As in [[Content Station]]. the pencil icon indicates which item(s) your account currently has checked out for editing, and the "In Use By" column shows who else has content checked out. Note that InCopy users will need to check out each [[article]] individually to edit its contents.
-The arrows to the left of [[layout]]s will show the files included in each layout.
+The arrows to the left of [[layout]]s will show the files included in each layout, such as the articles mentioned above.
 Right-click on a file to access its [[properties]], view which [[dossier]](s) it appears in, or access previous [[versions]].

← Older revision		Revision as of 19:21, 31 August 2015
Line 20:		Line 20:

	If you don't wish to save the changes you've made, select Smart Connection—>Abort Checkout.		If you don't wish to save the changes you've made, select Smart Connection—>Abort Checkout.
		+
		+	==Elvis credential error==
		+	If you get that Elvis credential error while working on a layout, here's what to do:
		+	#Smart Connection—>Close for offline work (to save a local version while keeping the layout locked in Enterprise)
		+	#Smart Connection—>Log out
		+	#Smart Connection—>Log in
		+	#Check in that file
		+
		+	[[Category:Art Department]]

← Older revision		Revision as of 17:50, 26 August 2015
Line 1:		Line 1:
	Smart Connection connects [[Enterprise]] to InDesign and InCopy. The most noticeable change is the addition of a login prompt when the program starts and a "Smart Connection" menu.		Smart Connection connects [[Enterprise]] to InDesign and InCopy. The most noticeable change is the addition of a login prompt when the program starts and a "Smart Connection" menu.
		+
		+	Smart Connection is essential for [[layout#creating a layout\|creating a layout]].

	==Checking out a file for editing==		==Checking out a file for editing==

@@ Line 1: / Line 1: @@
 Smart Connection connects [[Enterprise]] to InDesign and InCopy. The most noticeable change is the addition of a login prompt when the program starts and a "Smart Connection" menu.
-==Opening a file==
+==Checking out a file for editing==
 Once logged in, the Smart Connection panel (available via Window—>Smart Connection) allows easy access to your inbox, a search tool and a browse function available from the dropdown in the upper left corner, next to the refresh button. Colored boxes indicate a file's current [[statuses|status]].
@@ Line 11: / Line 11: @@
 Right-click on a file to access its [[properties]], view which [[dossier]](s) it appears in, or access previous [[versions]].